Are you having trouble getting the ‘Print Screen’ button to work in Windows 11? If so, don’t worry. This problem is easier to fix than you might think! In this guide, we will lead you through a series of uncomplicated actions that should assist in restoring the functionality of your Print Screen feature. 

Steps to Fix Print Screen Not Working on Windows 11

Let’s dive into the specifics and explore the various steps you can take to troubleshoot and resolve the issue with Print Screen not working on Windows 11.

Step 1: Check Your Keyboard

The very first thing you should do when attempting to fix the Print Screen not working on your Windows 11 is to check your keyboard. It is a rudimentary step but sometimes, the problem could very well lie in the keyboard itself. Make sure the ‘Print Screen’ key is functioning well and is not physically damaged. If you have a secondary keyboard, you might consider swapping it out to test if the error persists.

Step 2: Update Your Keyboard Driver

Sometimes, an outdated keyboard driver can cause the Print Screen key to malfunction. To ensure that your keyboard driver is up-to-date, follow these steps:

  1. In the search box on the taskbar, type ‘Device Manager’ and select it from the results.
  2. Expand the ‘Keyboards’ section, and right-click on your keyboard.
  3. Select ‘Update driver’.
  4. Choose ‘Search automatically for updated driver software’ and follow the prompts.

Step 3: Use the Hardware Troubleshooter

Windows 11 comes with a built-in troubleshooter that can resolve many common hardware issues, including problems with the Print Screen key. Here’s how to use it:

  1. Navigate to ‘Settings’ and then to ‘System’.
  2. Select ‘Troubleshoot’, then ‘Other Troubleshooters’.
  3. Click ‘Keyboard’ under the ‘Find and fix other problems’ section.

Step 4: Try an Alternate Key Combination

If the previously mentioned measures did not produce the desired outcome, you may consider employing a different key combination. Windows 11 allows you to take screenshots using ‘Windows + Shift + S’. Using this combination will summon a snipping toolbar that enables you to pick the specific area you wish to capture in a screenshot.

Step 5: Reset Your System

If all else fails, consider resetting your system. Bear in mind that this should be your last resort as it will delete all files and settings on your PC. To reset your system, navigate to ‘Settings’, then ‘System’, then ‘Recovery’, and finally, hit ‘Reset PC’. Always ensure you create backups of all your crucial files before proceeding with this procedure.


These are some of the steps you can take if you encounter a situation where the ‘Print Screen’ key is not working on your system. It’s important to first check for any physical obstructions and then make sure that the system settings are set up correctly. 

If none of these approaches yield the desired results, you may contemplate resetting your PC as a final recourse.