The Microsoft Store serves as a valuable platform for downloading and installing apps on your Windows 10 PC. Nevertheless, akin to any software program, it may occasionally experience crashes. If you’re experiencing Microsoft Store crashes on Windows 10, there are a few things you can try to fix the problem.

Ways to Fix Microsoft Store Crashing on Windows 10

In this blog post, we will guide you through several common solutions for resolving Microsoft Store crashes. We’ll also provide some additional tips to help you keep your Microsoft Store running smoothly.

1. Check your date and time settings

One of the most common causes of Microsoft Store crashes is incorrect date and time settings. To make sure your date and time settings are correct, follow these steps:

  1. Press Windows key + I to open the Settings app.
  1. Click Time & Language.
  1. Click Date & time.
  1. Make sure that the Set time automatically toggle is switched on.
  1. If it’s not, click Change and set your date and time manually.

2. Clear the Microsoft Store cache

Another common cause of Microsoft Store crashes is a corrupted cache. To clear the Microsoft Store cache, follow these steps:

  1. Press Windows key + R to open the Run dialog box.
  1. Type wsreset.exe and press Enter.
  1. A blank Command Prompt window will appear.
  2. After a few seconds, the window will close and the Microsoft Store will open automatically.

3. Reset the Microsoft Store

If clearing the Microsoft Store cache doesn’t fix the problem, you can try resetting the Microsoft Store. To reset the Microsoft Store, follow these steps:

  1. Press Windows key + I to open the Settings app.
  1. Click Apps.
  1. Click Apps & features.
  1. Scroll down and find the Microsoft Store.
  2. Click the Microsoft Store and then click Advanced options.
  1. In the Reset section, click Reset.
  1. Click Reset again to confirm.

4. Run the Windows Store Apps troubleshooter

Windows 10 includes a built-in troubleshooter for Windows Store apps. To run the Windows Store Apps troubleshooter, follow these steps:

  1. Press Windows key + I to open the Settings app.
  1. Click Update & Security.
  1. Click Troubleshoot.
  1. Click on Additional troubleshooters
  1. Click Windows Store Apps.
  1. Click Run the troubleshooter.
  1. Follow the instructions on the screen.

5. Update your Windows 10 system

Windows 10 receives regular updates from Microsoft, addressing bugs and enhancing performance. Ensure your system is current by checking for updates using the following steps:

  1. Press Windows key + I to open the Settings app.
  1. Click Update & Security.
  1. Click Windows Update.
  1. Click Check for updates.
  1. If any updates are available, install them.

Additional tips

  • Make sure that your antivirus software is up to date and that it’s not blocking the Microsoft Store.
  • Close any other apps that you’re not using when you’re using the Microsoft Store.
  • Try using the Microsoft Store in a different user account. If the Microsoft Store functions properly in an alternative user account, there may be an issue with your current user account.
  • If you’re still having problems with the Microsoft Store, you can contact Microsoft support for assistance.

Conclusion

If you’re experiencing Microsoft Store crashes on Windows 10, there are a few things you can try to fix the problem. The most common solutions include clearing the Microsoft Store cache, resetting the Microsoft Store, running the Windows Store Apps troubleshooter, updating your Windows 10 system, and reinstalling the Microsoft Store.