We all know the convenience of the Print Screen key. One press and your current screen’s image is captured, ready to be pasted. But what happens when this essential function doesn’t work on your Windows 10 system? It can be frustrating and puzzling, to say the least.

Understanding the Problem

When the Print Screen function is not working on a Windows 10 system, it’s crucial to identify the underlying cause to find the correct solution. Understanding the problem involves analyzing the following aspects:

1: Potential Reasons

  • Software Conflicts: Sometimes, running applications or background processes may interfere with the Print Screen functionality. An example might be a third-party screenshot tool that has taken over the key’s function.
  • Faulty or Outdated Drivers: Drivers that control the keyboard or graphics might be outdated or corrupted.
  • Keyboard Hardware Issues: Physical problems with the keyboard itself, including damaged keys, can lead to the Print Screen key not working.
  • System Misconfiguration: Incorrect settings within the operating system, such as altered key mappings or accessibility features like Sticky Keys, might be responsible for the malfunction.

2: How It Affects Users

  • Loss of Quick Screenshot Functionality: The Print Screen key offers a quick and convenient way to take screenshots. When it’s not working, users lose this handy functionality, which can disrupt workflows.
  • Difficulty in Diagnosing the Issue: As the problem could stem from various sources, pinpointing the exact cause can be challenging for an average user, leading to frustration.
  • Potential Impact on Other Keys or Functions: Sometimes, the Print Screen key’s malfunction may be a symptom of a larger issue, such as a failing keyboard or broader system errors.

By thoroughly understanding the potential reasons behind the Print Screen key’s malfunction and recognizing how it affects users, one can approach the problem with a targeted strategy.

Common Methods to Fix the Issue

1: Restarting Your System 

Often, temporary software glitches can disrupt the functionality of certain keys, including the Print Screen key. A simple restart can refresh the system’s components, clearing any minor errors or conflicts. Here’s how to do it:

  • Click the Start button (Windows icon):
  • Select the power icon, then choose “Restart”:
  • Wait for the system to reboot and test the Print Screen key again:

2: Checking Hardware 

Sometimes, the problem isn’t in the software but the physical keyboard itself.

  • Inspect the Key: Look for any apparent physical damage to the Print Screen key. Sticky keys or mechanical failures can lead to non-functionality.
  • Try a Different Keyboard: Connect a different keyboard to your computer and test the Print Screen key. If it works on the new keyboard, the original one might be faulty.
  • Use the On-Screen Keyboard: Another method of using the keyboard is by running it on screenofferef by the windows if the physicall is not available:
    • Go to “Start” and type “On-screen keyboard”
  • Turn on the “On-Screen Keyboard” and use it to test the Print Screen function:

3: Examine Keyboard Shortcuts 

On some systems, the Print Screen function might be assigned to a combination of keys.

  • Check your computer’s manual or the manufacturer’s website to find the correct combination.
  • It could be as simple as holding down the “Fn” key while pressing the Print Screen key, depending on your specific keyboard layout.

Advanced Solutions

1: Updating Drivers

  • Keyboard Drivers:
    • Open “Device Manager” by searching it from the menu and clicking on its name:
  • Expand the “Keyboards” section to get the list of keyboards in the menu:
  • Right-click on your keyboard and select “Update driver”:
  • Follow the prompts to search for and install any available updates:
  • Graphics Drivers:
    • Similarly, in the “Device Manager,” expand the “Display adapters” section:
  • After that, simply Right-click on the name of the graphics card and choose “Update driver” option to get its updated version:
  • Follow the on-screen instructions to update the graphics drivers, which may affect the Print Screen functionality.

2: Using Windows Troubleshooter

  • Go to “Settings” > “Update & Security” > “Troubleshoot”:
  • Click on “Additional troubleshooters”:
  • Select “Keyboard,” and then click “Run the troubleshooter”:
  • Follow the instructions and apply any recommended fixes.

3: Alternative Methods

  • Snipping Tool: You can use Windows’ built-in Snipping Tool or Snip & Sketch to capture screenshots.
  • Third-party Applications: Tools like Lightshot or Greenshot offer alternative ways to take screenshots if the Print Screen key is not working.
  • Use Different Key Combinations: Some systems might allow you to change the key combination for taking screenshots. 


The Print Screen not working on Windows 10 can be an annoying issue, but with the right approach, you can usually find a fix. Follow these steps, and your Print Screen function should be back in no time!