Ever found yourself in a frustrating position where your Windows PC pops up with the message, “Windows can’t communicate with the device or resource”? You’re not alone. This is a common issue that many face. But why does it happen? Let’s dive into some reasons and solutions.

Common Reasons for the Issue

Before jumping to solutions, it’s helpful to understand why this issue might be cropping up in the first place.

  • Faulty Network Connection: Often, the simplest reason is a loose or faulty connection. It’s comparable to attempting a phone conversation with distorted reception. No matter how much you shout, the message doesn’t get through.
  • Device Driver Issues: Think of device drivers as translators. If the translator isn’t working right, your PC and the device can’t understand each other.
  • DNS Server Problems: DNS servers can be thought of as digital phone directories for the internet. If they’re having an off day, your PC might struggle to find the device or resource it’s looking for.

Step-by-Step Solutions

When you’re faced with the “Windows can’t communicate with the device or resource” error, it’s essential to approach the resolution methodically. Here are detailed solutions, step by step:

  1. Restart Your Modem and Router:
    • Just like rebooting a computer can resolve many glitches, restarting your modem and router can often refresh your network and resolve minor hitches. Turn them off, wait a couple of minutes, and then turn them back on.
  2. Update Network Drivers:
    • Network drivers enable the communication between your computer’s hardware and the operating system, facilitating network connectivity. Outdated drivers can be the culprit behind connectivity issues. Always ensure you have the latest version installed.
      • Visit your device manufacturer’s website.
      • Locate the drivers section and search for your device model.
      • Download the latest drivers and install them.
  3. Clear Your DNS Cache:
    • The DNS cache stores the IP addresses of recently accessed websites. A corrupt cache can disrupt your connection.
      • Open the command prompt as an administrator.
  • Type in ipconfig /flushdns and press Enter.
  • After that, enter ipconfig /registerdns and press Enter.
  1. Reset Network Settings:
    • Resetting your network settings can be a fresh start if tweaks and changes have caused issues.
      • Open a command prompt window with admin privileges.
  • Input netsh winsock reset and press Enter.
  1. Modify IPv4 and IPv6 Settings:
    • Incorrect static IP or DNS settings can sometimes hinder connection.
      • Navigate to your network connection properties.
      • If using a static IP, ensure it’s correctly configured.
      • Alternatively, change your DNS servers to Google’s public DNS: (primary) and (secondary).
  2. Reset TCP/IP with NetShell Utility:
    • Sometimes, the TCP/IP settings need a complete reset.
      • Open a command prompt window as an admin.
  • Type netsh int ip reset and hit Enter.
  • Then, enter netsh winsock reset and hit Enter.
  1. Modify the Hosts File:
    • The hosts file can be a key player in network connections. Ensure it’s correct and not tampered with.
      • Navigate to C:\Windows\System32\drivers\etc and locate the hosts file.
  • Open the file using a text editor (such as Notepad) with administrative privileges.
  • Ensure the entries are correct and save any changes.
  1. Scan for Malware with Windows Defender:
    • Malicious software can cause a plethora of issues, including network disruptions.
      • Open Windows Security from the settings or system tray.
  • Click on the Virus & threat protection tab and look for Scan options
  • Opt for a full system scan to ensure no malware interferes with your network settings.
  1. Contact Your ISP:
    • If you’ve exhausted all these options and the issue persists, it might be a problem on your ISP’s end. Contact them for further diagnostics and assistance. They might have additional insights or be aware of larger ongoing issues.

By following these steps carefully, you enhance your chances of swiftly resolving the frustrating “Windows can’t communicate with the device or resource” error. Each step addresses a potential cause of the problem, ensuring a comprehensive solution approach.


“Windows can’t communicate with the device or resource” is a hurdle, not a dead-end. With a mix of basic and advanced solutions, you’re armed to tackle this issue head-on. Remember, troubleshooting is an art, and with patience, you’ll master it!